Outage Information

Update - 2019-09-25

12:30 - Services restored
12:00 - Account restored.
11:00 - Still awaiting an update from AWS
10:00 - We had resolved the account issue and awaiting for AWS.
09:30 - We had identified account issue and looking into resolving the issue.
09:00 - Still awaiting feedback from AWS.
08:00 - We had lost access to our services hosted in AWS. We have created a ticket with AWS online Support.
07:30 - There are no new updates yet, this is still being investigated

Customer Impact
DNS Services, Shared Hosting, Voice Services.